Pippi & Me Ceramics  

Term & Conditions                    

Last updated:  31st August 2017

This website is operated by Pippi & Me Ceramics.   Throughout the site, the terms “we”, “us” and “our” refer to Pippi & Me Ceramics. Pippi & Me Ceramics offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

The information displayed on our website it correct to the best of our knowledge at time of publication. However Pippi & Me Ceramics gives no guarantees, warranties or assurances of any kind that the site is error free and reserves the right to make modifications at any time without prior notification.

Description of Goods & Services:

Pippi & Me are a ceramics manufacturer, we sell pottery to the public via our website & locally at Pop-up shops and events, & to local shops & galleries.

Delivery:

Online orders:

We aim to process all online orders as quickly as possible but due to the nature of handmade items please allow up to 14 working days for delivery. All products and services are subject to availability and may be withdrawn at any time. We will endeavour to keep the site fully updated with new products and removing old ones. If your order cannot be fulfilled we will notify you with alternative options.

Payments:

All transactions are in £Sterling.

Online orders must be paid for before dispatch, orders can be paid for via Paypal or  payments.

We accept payments by card over the telephone (all cards accepted), bank transfer or cheque, payable to Pippi & Me Ceramics.

Product care:

All our pieces are handmade & if handled with care should last many years.  However from time to time there may be weaknesses from production which can’t initially be seen, so if breakages occur within the first month, we will be happy to replace a broken piece – so long as it wasn’t caused by human error!

All our pieces are dishwasher safe (top shelf) and pieces which do not have any gold on them are also microwave safe.

Returns:

If you are unhappy with any products purchased from us we will accept returns at your own cost within 7 days of purchase, unless they are damaged in which case we will refund postage costs.

If you wish to cancel an order please let us know as quickly as possible before we dispatch your order.

Copyright:

Reproduction of any product or image without our express permission in writing is strictly prohibited.

Third Party Links:

Any links to outside websites are for your information only and we accept no responsibility for their content or privacy practices.